Manage Your Contact
Center From Anywhere!

The Press3 Cloud is a cloud contact center that can be accessed
on the go, and doesn’t need a dedicated hardware setup.

How many agents do you have?

Why Press3 Cloud?

1. Easy To Deploy

Press3 Cloud can be accessed from any device or location, making it very easy to use for agents, supervisors, managers, and even back-office agents.

 
2. Easy To Scale

Get the flexibility to scale your campaign/operations up or down, without worrying about operational overheads and high costs.

 
3. Easy To Use

Reduce infrastructure, maintenance, and manage your calls without any external team. Monitor calls, performance, volume and distribution on one screen.

 
4. Easy To Secure

With Press3 Cloud, prevent data leaks using VPNs and establish secure communication lines with your customers.

 

Benefits of Press3 Cloud

Take Calls From Anywhere

Enable communication from any device and location, and initiate browser-based calling easily.

Define Call Routing

Route calls to the right agents based on skills, time and priority within a few clicks

Automated/Advanced Dialers

Increase agent productivity by automating campaigns, and reduce manual dialing, call waiting, and on-hold times

Monitor Reporting Metrics

Manage tickets, monitor call performance, record and barge in on calls to ensure service levels are met.


Simplifying On-Cloud Contact Center Management

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